Privacy Policy
Last updated: 1st October 2025
At FiftySite (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://fiftysite.com) or use our services.
By using our website or services, you agree to this Privacy Policy and consent to the collection and use of your information as described below.
1. Information We Collect
We collect personal and non-personal information that helps us deliver and improve our services.
(a) Information you provide directly:
- Your name and contact details (email, phone number)
- Business or company name
- Billing and payment details
- Website content or materials you provide for your project
- Any messages or enquiries sent through our website, email, or social media
(b) Information we collect automatically:
- IP address and browser type
- Device type and operating system
- Website usage data (e.g. pages visited, time spent on site)
- Cookies and similar technologies for analytics and performance
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our website creation, hosting, and maintenance services
- Process payments and invoices
- Communicate with you regarding projects, support, and account matters
- Send important updates about your website or our services
- Improve our website, customer experience, and service quality
- Comply with legal and regulatory obligations
3. Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and remember user preferences.
You can choose to disable cookies in your browser settings, but some parts of our website may not function properly if cookies are disabled.
4. How We Store and Protect Your Information
- All data is stored securely using reputable hosting providers located in Australia or trusted international data centres.
- We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- While we implement security best practices, no data transmission over the internet can be guaranteed to be 100% secure.
5. Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your information only when necessary, such as:
- With third-party service providers (e.g. hosting providers, domain registrars, email platforms) who help us deliver our services
- When required by law, court order, or government regulation
- To protect our legal rights, property, or safety, or that of others
All third-party providers we work with are required to handle your data securely and in accordance with privacy laws.
6. Access and Correction
You may request access to or correction of the personal information we hold about you at any time by contacting us at support@fiftysite.com.
We may require verification of your identity before granting access or making changes to protect your privacy and security.
7. Retention of Information
We keep your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
When no longer needed, we securely delete or anonymize your data.
8. Email Communications
- We may contact you by email for service updates, billing, or support purposes.
- We may also send you occasional marketing or promotional emails about FiftySite offers or updates — you can unsubscribe at any time using the link provided in those emails.
9. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s information has been collected, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on fiftysite.com.
Your continued use of our website or services after updates are posted indicates your acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
FiftySite
Email: support@fiftysite.com
Website: https://fiftysite.com
Phone: +61 466 099 699
